Laboratoires Servier/ Mediator

This is an intersting cas of crisis management:

Phase 1 : Servier is deniing the situation

Phase 2 : After 3 weeks of silence, Servier is rediucing the consequences of Mediator

Phase 3 : Servier explain : with pharmaceuticals, there is always a benefit/risk analysis that everybody should understand

Phase 4 : French goverment is setting up a compensation plan . Servier declare his participation without any precisions

Conclusion : Denegation, delays in recting , no compassion, inapropriate declaration from Servier management

                         Public is choked

                        Other pharmaceutical labs cannot support Servier

                        A big french laboratory is facing huge difficulties by lack of jugement and crisis management

Tags :

Laisser un commentaire